For preorder items, customers paying with a debit or credit card will only be charged once their order has shipped.

Please note: orders placed through Shop Pay are processed and charged immediately at checkout.

We do not accept PayPal, cash, or checks for preorder purchases.

At Daily Proper, we take pride in our high-quality school uniforms. To keep our products fair and reliable for all families, please review our return and exchange policy:

Exchanges

• Available within 14 days of delivery.
  
• Items must be unused, unwashed, and in original condition with all tags attached.
  

Store Credit

• If you prefer, eligible items can be returned for store credit, valid for one year.
  
• Store credit is only given for items that meet the same condition requirements as exchanges.

Important:

• Refunds are not available.
  
• Worn, damaged, or soiled items cannot be returned or exchanged.
  
• Items returned after 14 days of delivery will not be accepted.

We appreciate your understanding and support in helping us maintain quality and fairness for all families.

To request an exchange or store credit, please click here.

For questions, contact us at customerservice@dailyproper.com

Orders will be shipped within 48 hours of order fulfillment.

If your package is marked delivered by the carrier, and you do not receive the package, you will need to contact the local post office who has marked it delivered.

Please make sure you check your order upon delivery. We will not refund orders that are marked delivered.

If there are any problems with your order, please contact us within 5 business days of its arrival, or the buyer assumes responsibility.

What is presale pricing?
Presale pricing is a discounted rate offered to customers who place their order before the deadline. It's our way of rewarding early orders and helping us plan production quantities in advance.

How do I get the presale price?
Simply place your uniform order by July 15th to lock in the presale price. Orders placed after that date will be charged at the standard retail price.

What happens to the price after July 15th?
After the presale deadline, uniforms will be available at the regular price, which is higher than the presale rate. We encourage ordering early to take advantage of the savings!

Why is there a presale deadline?
The July 15th deadline helps us in a few important ways — it allows us to accurately forecast how much inventory we need, keep our supply chain running smoothly, and avoid over ordering or running short. Simply put, it helps us get your uniform to you on time and without delays!

Can I change or cancel my presale order?
Please contact us as soon as possible if you need to make changes to your order. We'll do our best to accommodate adjustments before production begins.

When will my uniform ship?
All orders — presale and standard — will begin shipping on August 3rd.

What if I miss the presale deadline?
No worries! You can still place an order after July 15th at the standard price, and it will ship starting August 3rd as well.

How do I know my order went through?
You will receive an order confirmation after your purchase is complete. If you don't see it, check your spam folder or contact us for assistance.